The six pillars of responsible gaming
Moja7 believes that building a healthy gaming culture is a shared responsibility — between the platform and the player.
Setting a Budget Limit
Set your own daily, weekly, or monthly spending limit in BDT. moja7 strictly enforces the limits you choose.
Session Time Limits & Breaks
Set a daily gaming time limit and take regular breaks. Avoiding long sessions is essential for your mental wellbeing.
Self-Exclusion Feature
You can temporarily or permanently exclude yourself from the platform at any time. It is your decision, and we respect that.
Transparent Information
The return-to-player (RTP) rate for every game is disclosed honestly. We don't offer false hope — we give you real information to make informed decisions.
Age Verification System
Our KYC process includes strict age verification. Users under 18 are not permitted access under any circumstances.
Help & Advice
If you are struggling, our support team is always ready to help. There is no shame in talking about gaming addiction — reaching out takes courage.
1 What responsible gaming actually means
Responsible Gaming refers to a mindset and set of habits where you treat gaming as an enjoyable form of entertainment — not a solution to life's problems. On moja7, responsible gaming means knowing your financial limits, valuing your time, and being able to recognise when gaming is becoming harmful.
Online gaming is growing rapidly in Bangladesh. Along with its popularity come certain risks — particularly for younger users. moja7 believes a responsible platform does more than offer games; it also looks out for the wellbeing of its users. That is why Responsible Gaming has been at the heart of our service from the very start.
Gaming stays enjoyable when you stay in control. Not letting losses affect your mood, and not getting carried away by wins — that balance is the foundation of responsible play. moja7 provides multiple tools and features to help every user maintain it.
2 moja7 Responsible Gaming Tools
Moja7 gives every registered member free access to the tools and features listed below. Using them is your right, and we encourage you to take full advantage.
3 Limit Rules and How They Work
The limit-setting system on moja7 is entirely user-controlled. You can set any limit whenever you choose. The table below shows each limit type and how it works:
| Limit Type | When it takes effect | To make changes | Purpose |
|---|---|---|---|
| Deposit limit (decrease) | Immediately | At any time | Preventing overspending |
| Deposit limit (increase) | After 7 days | Restricted | Preventing impulsive decisions |
| Session Time Limit | Immediately | At any time | Managing excessive play time |
| Loss limit | Immediately | After 24 hours | Preventing major financial losses |
| Cooling-off period | Immediately | After the set time | Temporary Break |
| Self-Exclusion (Short-Term) | Immediately | Upon expiry | Scheduled Breaks |
| Self-Exclusion (Permanent) | Immediately | Not applicable | Permanent Gaming Block |
If you run into any issues with the limit-setting process or need clarification, our support team is here to help. moja7 will never stand in the way of you updating your Responsible Gaming settings.
4 Recognizing Signs of Problematic Gaming
Problem gambling develops gradually — often further along than you realise before you notice. If you or someone you know shows any of the signs below, it may indicate a problem:
- Chasing losses by playing again and again
- Overspending your budget and feeling regret afterward
- Borrowing money or taking out loans to fund gaming
- Cutting back on everyday expenses to spend more on gaming
- Unable to stop playing
- Hiding gaming from family or friends
- Neglecting work or studies
- Restlessness or irritability when unable to play
- Unable to find enjoyment outside of gaming
- Playing to escape anxiety or depression
- Returning repeatedly in false hope of a big win
- Using gaming as an escape from problems
- Sleep deprivation due to late-night gaming
- Skipping meals
- Headaches, eye strain, or fatigue
- Social withdrawal and isolation
5 Self-Assessment Questionnaire
Ask yourself the following questions. If most of your answers are "yes," it may be time to take a closer look at your gaming habits.
Do you often find yourself going back to win back money you lost?
Have you tried to cut back or stop gaming but found you couldn't?
Do you hide how much you game from family or friends?
Do you feel restless or irritable when you cannot play?
Has gaming caused you to neglect work, studies, or family responsibilities?
Have you spent beyond your budget or borrowed money to fund gaming?
Are you turning to gaming to escape stress or emotional pain?
Is gaming affecting your sleep or eating habits?
6 Self-Exclusion Process — How to Do It
Self-Exclusion is a feature that lets you voluntarily suspend or permanently close your moja7 account. No reason is required — your decision alone is enough.
Log in to your account
Log in to your moja7 account and go to the profile menu.
Open the "Responsible Gaming" section
Go to Settings and click on the "Responsible Gaming" tab.
Choose Your Self-Exclusion Period
30 days, 90 days, 6 months, 1 year, or permanent — choose the duration that works for you.
Confirm
Confirm with your OTP or password. Self-exclusion takes effect immediately.
You will receive an email confirmation
A confirmation message will be sent to your registered email. To reactivate your account after the period ends, you will need to contact the support team.
If you are unable to access your account or need direct assistance, email us at [email protected]. We will take action within 24 hours.
7 Tips for Healthy and Enjoyable Gaming
Responsible gaming does not mean giving up gaming — it means keeping it in its proper place. Following the habits below will keep gaming enjoyable and prevent it from having a negative impact on your life:
- Set a budget before you play and stick to it
- See gaming as entertainment, not a way to make money
- Take regular breaks — at least 10 minutes every hour
- Spend time with family and friends
- Accept losses gracefully — it's part of the game
- Check your gaming history regularly
- Do not game under the influence of alcohol or substances
- Don't break your budget trying to recover lost money
- Avoid gaming late into the night
- Never play with credit or borrowed money
- Avoid gaming when you are feeling stressed or overwhelmed
- Do not game in front of or near children
Keep in mind — every game result on moja7 is entirely random, governed by a Random Number Generator. No strategy or pattern can guarantee consistent wins. Playing with this reality in mind will help you avoid disappointment.